Other Services

Software installation & configuration:

If you are not feeling confident on installing particular software, or you suspect the configuration is not correct, we can correct it for you.

Installation and Configuration of Additional Software (Billed on hourly basis)

Rapid Response Technician will set aside some time to install any specialized software as well as configure it for you.

Basic Windows and Internet training:

We can provide one to one tuition in Windows, Microsoft Office and other topics including on how to use Internet. We aim to have the training to be quick, effective, and to the point so to get you up to speed as soon as possible.

Anti-virus Protection setup and support

Computer infections by virus are growing increasely with the popularity of the internet, and the ease in which virus can spread. Installing an Anti-virus program will help in securing your PC so that you will suffer less downtime, and avoid losing important documents.

Do you have anti-virus software installed? Is it up to date with the latest file definitions? Has it expired? IDo you even understand what file definitions is? We can explain. It is important to keep it up to date, and if files are infected beyond automatic repair, there are tools that can be downloaded and used to get rid of the virus. Whether you are using Symantec Norton, McAfee, or some other third party anti-virus software, we can help. Ask for our recommendations

Spyware detection and removal

Spyware are malicious programs that are installed onto your computer by a third party either by visiting suspicious websites or by programs installed onto the computer. Spyware can log everything you have typed onto your computer, including banking details and security passwords. They can be a source of constant pop-up. They can also cause the system to be unstable. We can remove those spywares and put preventive measures in place to avoid further spyware from getting into your computer.

On-site component upgrade:

We can obtain components from our supplier in Cambridge, getting you the best deal possible. Then, we can quickly and professionally install the component.

Internet setup and training:

If you are interested in having an internet connection, but you don't know what to do, we can help. Also, if you have any internet connection, but are having problem with it, we can also help solve the problem. If you require any training on certain aspect of usage of the net, we can also help.

Internet Service Provider (ISP) and email configuration and setup:

An increasing important uses of a PC is the ability to go on the internet. Microspace Computer Services can advise you on the numerous package available, and when the decision is made, install and configure everything for you. We can also install software firewall on customer's request to protect your computer against attacks on your computer via the internet.

Webspace hosting with email and file storage (FTP) support

We offer an reliable and afforablewebspace hosting solution. The service we provide include webpage hosting, email hosting, FTP file storage hosting, and mail forwarding service. The space we provide can range from 10MB upto 1000MB and beyond. Our email service includes web-based access with no advertisement, POP/LMAP access for easy access on any machine, and spam filter. Our web (HTTP) hosting includes search engine submission, and statistics. Whether you are looking to make a personal webpage, a small scaled profit making website, or a complete multi-domain coperate website for your company, our service can be tailored to your needs and your price range. We can also provide contract for onsite support for this service.

Regular maintenance plans for businesses and home users:

We can give you a fix contract so to save you money. For more information,
email support@microspacecorp.com

Telephone and email support:

We can provide support over telephone or email for our contracted customer.

Servers

Are you using one server for everything, or do you have a separate server for each large task? Whether you are setting up a new server, or upgrading an existing one, we can help you. File, print, MS Exchange servers, FTP and web servers are a few types of servers that could be consolidated or separated depending on the size of the jobs being done and how much staff you have.

You may be spending too much for an additional server or two that you do not need, or you may be on the other side of the scale where you are over loading one server when it should be split into two or three to increase performance on the network.

People are confused all the time about which computer does all the work, the server or the workstation computer that is requesting the information. It depends on what program you are using as for which computer will be taking more of the load. Make sure you understand which computer is being loaded and you can better determine what needs to be done for load balancing and increased performance.

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